Medical Scheduler
Sleep Medicine Consultants is looking for an experienced Front Office Medical Scheduler to work in our busy and growing practice. This is a full- time position. Typical work week: Monday - Friday 8:30am-5pm
Essential Duties
Schedule new patients, patient referrals and returning patients using the EMR system in accordance with office guidelines
Answer incoming calls; assess callers needs and direct to appropriate personnel
Communicate all messages in an accurate and timely manner
Assist in managing patient flow to enhance operational efficiency
Maintain accurate scheduling records and update patient information
Assist with patient care by providing support to medical assistants and providers as needed
Greet patients, manage EMR, and other patient communication platforms to ensure a smooth patient experience
Maintain privacy of protected health information (PHI) in accordance with HIPPA guidelines
Collect patient payments
Additional duties as assigned
Required Qualifications
Knowledge of medical office ethics, experience and familiar with ICD-10, HCPC and CPT codes and medical terminology
Electronic Medical Records (EMR) / Electronic Health Records (EHR) experience
Knowledge, Skills, and Abilities:
Strong organizational and communication skills
Ability to manage multiple tasks and maintain attention to detail
Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress
Education and/or Experience
High school diploma or GED is required
Previous healthcare experience
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Schedule:
8 hour shift
Work Location: In person