Medical Affairs Department Coordinator

: The Medical Affairs Department Coordinator supports departmental activities at the administrative level to ensure quality in conducting, maintaining, and communicating physician credentialing, privileging, and source verifications. This position serves as a resource to, and collaborates with, others to advance the quality of practitioners and patient safety of the facility. This position does not directly manage any other caregivers.Essential Functions And DutiesProvides administrative support to the Medical Staff, Physician Leadership, and department under the direction of the Medical Staff Services Director, with an exceptional customer-oriented attitude and the highest standards of professionalism while maintaining strict confidentiality of sensitive and protected informationPerforms Duties In Conjunction With Credentialing CoordinatorsReviews application requests to ensure criteria are met and initiates the verification process, audits files for completiion and communicates with providers and other stakeholders regarding application status and additional information/documentation needed to complete the verification process.Ensures complete and accurate entries in the credentialing database.Performs Duties In Conjunction With Medical Staff CoordinatorsAssists with coordination of all aspects of medical staff committees including compiling agenda material, accurately documenting minutes, following regulatory requirements, generating follow-up correspondence, researching and preparing information for medical staff leadership, and strictly protecting credentialing and peer review confidentiality.Assists Coordinators to plan, organize, and conduct new provider orientation.Performs Duties Of Office CoordinatorAssists providers and other stakeholders with a variety of security requests, including Identification badges, specific hospital department and IT access such as Imprivata and ScrubX.Manages the department’s needs to prevent interruptions to the team’s work, including maintenance of supplies, environmental cleanliness, and professional appearance.Facilitates coordination among team members to meet deadlines and maintain a list of active work projects within the department.Arranges, and plans for departmental meetings, in conjunction with Departmental leadership.Monitors and updates licenses, DEA Certificates, Malpractice Insurance, and other certificates required of the Medical Staff to maintain privileges.Performs duties as assigned by the Director to support the Medical Leadership Engagement Specialist and Project Manager.Serves as a generalist within the Department backing up all members of the team as needed to support the Medical Staff and other Medical Leaders.Maintains knowledge of the operation and function of hospital departments; serves as general informational resource of Medical Staff, general public, and hospital departments.Answers incoming telephone calls, assists callers, takes messages or refers callers to appropriate person/department.Performs various administrative duties including but not limited to: filing and organizing, scheduling, transcribing meeting minutes, data entry, maintaining web sites, and assisting with components of the credentialing process.Communicates relative information to providers, establishes necessary files, and performs appropriate data entry per established workflows, along with executing and maintaining detailed processes.Supports the vision, mission, and values of the organization in all respects.Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.Provides and maintains a safe environment for caregivers, patients, and guests.Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.May perform additional duties of similar complexity within the organization, as required or assigned.EDUCATIONRequired: High school diploma or GEDPreferred: N/ALICENSURE/CERTIFICATION/REGISTRATIONRequired: N/APreferred: Certified Professional Medical S(CPMSM) and/or Certified Provider Credentialing Specialist (CPCS)ExperienceRequired: Prior experience demonstrating analytical ability and/or administrative experience supporting healthcare providers.Preferred: Minimum of 2 years of experience in healthcare setting working with providers and/or medical staff services related field.