Global Head of Customer Support - Remote & AI-Driven Scale

TeamViewer Germany GmbH is looking for a Global Head of Customer Support to manage a world-class support organization across both Enterprise and SMB customers. The ideal candidate will lead support strategy, ensuring efficiency and quality customer experiences across different products. With over 10 years in SaaS and demonstrated success in enhancing customer satisfaction, this role operates cross-functionally with Customer Success, Product, and Engineering. Remote work is offered but candidates should ideally reside in the USA's Eastern or Central time zones.J-18808-Ljbffr