Bilingual Outreach Specialist

Job Title: Bilingual Outreach SpecialistJob Summary:CASES is currently seeking an Outreach Specialist for our Supervised Released Program. The Outreach Specialist plays a vital role in connecting with individuals facing pretrial supervision to support their compliance and personal growth. We are seeking a candidate with exceptional skills in motivational interviewing, problem-solving, and trauma-informed care. The ideal candidate will demonstrate cultural competency, a commitment to anti-racist practices, and the ability to engage participants with high needs effectively within the community. Strong organizational abilities and the capacity to work independently in community settings are also essential for success in this role.CASES' Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. Fluency in both Spanish and English is required for this position.Salary: The salary range for this role is $50,393 - $55,167 per yearShift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PMLocation Address: 4 West 125th Street, New York, NY 10027. Our office is easily accessible by public transportation.Workplace Flexibility: Flexible - For roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morningWhat You Will Be Doing:Support enhanced pretrial supervision activities including announced and unannounced home visits in response to concerns raised by the pretrial teamAccompany pretrial team members on scheduled community visits and outreach activitiesConduct outreach and enforcement activities to facilitate positive outcomes for participants with high risks and high needsSupport participants to comply with the supervised release conditionsConduct outreach to locate and engage participants that fail to attend in-person and virtual supervision appointmentsFacilitate effective collaboration with staff delivering court services to ensure the court receives accurate information, participants attend court dates, and satisfy conditions of supervisionWork in the community to investigate information to reengage the participant to voluntarily surrender when warrants are executedUtilize problem solving, motivational interviewing, and trauma-informed practices to help motivate and engage participants subject to violations, warrants and program terminationReturn participants voluntarily to court that are subject to violations and program terminationProvide culturally competent and anti-racist services 1) in accordance with CASES' policies and the delivery of excellent court services to address the needs of youth and young adults, adults, and individuals with behavioral health needs and 2) that are responsive to the race, ethnicity, sexuality, gender, and criminal legal history of program participantsEnsure timely, complete, and accurate documentation in the case record database including outreach progress notes in accordance with confidentiality regulationsParticipate in staff supervision, case review, staff meetings, and in-service trainings to develop motivational interviewing, trauma-informed, outreach, case management, and self-care competenceAny other duties as required by the Program Director and other supervisory staffWhat We Are Looking For:High School Diploma with 1-2 years of work experienceStrong interpersonal skillsBilingual Spanish/EnglishPreferred Skills/Qualifications:Conflict management and de-escalation skillsEmployee Benefits:CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:MedicalDentalVisionVacation and Paid Time Off - starting at 25 days12 Paid Holidays per year.Retirement 403(b) Competitive matching up to 6%.Employee Referral ProgramOur ValuesAt CASES, we like to move with PURPOSE, which reflects our values:PEOPLE| Hold people's stories with dignityUNITY| Commit to a shared missionRESPECT| Celebrate the strength of diversityPROGRESS| Always workw to improveOPTIMIZE| Make the best use of resourcesSOLUTIONS| Work together to solve problemsEMPATHY| Seek to understand othersAlthough we would love to learn about the skills of every candidate, only selected candidates will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.This position is full-time Monday - Friday from 9:00 AM - 5:00 PM