Story Land - Admissions Host (Seasonal)

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.The Admissions Department is responsible for delivering amazing customer service and maintaining exceptional first impressions for both prospective and existing guests.Admissions Hosts are responsible for duties such as greeting guests, selling and redeeming admission tickets and passes, processing season passes, and assisting guests with service requests.The ideal candidate will be friendly, have strong communication skills, and have a knack for exceptional customer service.We Are Currently Looking For aStory Land - Admissions Host (Seasonal)Roles & ResponsibilitiesRoles & Responsibilities:Welcome guests to the park in a warm and friendly manner.Courteously assist guests with questions and complaintsMeasure height of all persons entering the park as they purchase tickets enforce any height restrictions that the park may haveSell and collect tickets and season passes.Utilize Point of Sale (POS) equipment to accurately record financial transactionsScan all passes, tickets, and wristbands to ensure accurate attendance and valid guest entryIssues any additional materials, promotions, or souvenirs to each pass holder as they enterCheck guests’ bags to ensure no prohibited items are brought into the parkMonitor all guests exiting and re-entering the parkMonitor all park communication including incoming calls and radio trafficMaintain a clean work Main Gate operation (wiping down counters, vacuuming, sweeping, picking up trash, etc.) to maintain a great first impression for incoming guestsReplenish Park maps while maintaining a clean work areaEnsure that park rental items do not leave the park (e.g. strollers, wheelchairs, and ECV.)Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for hosts and guests.Assist in other departments as neededAll other duties assigned by leadershipEducation & ExperienceNo education requirements for this rolePrevious related work experience in a similar role a plus but not requiredLanguage: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.RequirementsMust be at least 14 years of age to comply with New Hampshire Child Labor LawsAbility to work flexible schedule, including evenings, weekends, and holidaysMust have reliable transportation to and from your scheduled shiftAbility to comply with all uniform policiesMust possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional mannerAbility to follow direction, multi-task, and work as part of a team as well as independentlyPhysical RequirementsAbility to stand, walk, and remain on feet for majority of the workdayAbility to frequently stoop, twist, kneel, bend, squat, or reach above shouldersAbility to carry, push, pull, lift, and hold objects weighing 20 pounds or moreWorking ConditionsSubject to frequent exposure to outdoor areas of the parkFrequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditionsSubject to frequent interruptions and requests that may require reprioritization of activitiesWorking at Story Land is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Story Land host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!Team Member BenefitsPerks & Benefits:Flexible scheduleAbility to cross-train and learn unique skills across various departmentsFree admission to Story Land and Living Shores parks on your days offInvitations to exclusive company-sponsored host events throughout the seasonWe’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Story Land. Apply today!Do not miss the chance to spark your career now!