Data Entry Clerk / CSR

Now Hiring: Data Entry / CsrWe're hiring a Data Entry Clerk & Customer Service Representative to keep information accurate while delivering top-notch support to our customers. This position offers a mix of focused, detail-driven work and engaging customer interaction in a dynamic, team-oriented environment.ResponsibilitiesAccurately input, update, and maintain data across various systems with attention to detailReview and verify data for accuracy, completeness, and consistencyGenerate basic reports and assist in preparing data for internal analysisRespond to customer inquiries via phone, email, or chat in a professional and timely mannerResolve customer concerns with empathy and a solutions-focused mindsetCommunicate product, service, and policy information clearly and effectivelyDocument all customer interactions and feedback to support service and process improvementsCollaborate with internal departments to ensure smooth operations and customer satisfactionQualificationsHigh school diploma or equivalent; additional education is a plusStrong typing and data entry skills with high accuracyExcellent written and verbal communication skillsProficient in Microsoft Office (Word, Excel, Outlook); experience with CRM systems is a plusHighly organized with the ability to multitask and prioritize