Key Account Specialist

Client Summary:Our client builds financial technology for real life. Their technology eases the stress of paying for life’s expenses by giving people more options on how and when they pay. They offer a next-generation, no-fee credit card that can be managed through a powerful mobile app, as well as a point-of-sale payment option available at more than 25,000 service locations, including 1 in 2 auto dealerships, optical practices, dentist offices, veterinary clinics, and specialty healthcare services. By introducing a flexible way to pay over time, we are proud of our ability to lift up service providers and retailers while helping consumers when necessary expenses arise... regardless of whether they were expected or unexpected.Included on the 2022 Inc. 5000 list, a Most Loved Workplace®, Best Point of Sale Company, and as a Top Fintech Startup by CB Insights!The RoleAs we grow our organization, we're seeking a highly motivated and customer-centric Key Account Specialist to join our fast-growing Dental vertical. This role will manage a portfolio (book of business) of 300-400 Key Accounts focusing on Large DSOs, to drive expansion and growth of usage.The ideal candidate will work directly with dental practices at all levels to identify opportunities and engage remotely to drive usage, with a goal of growing into the #1 patient financing solution for dental practices across the US.What You'll Own:Identify growth opportunities, assess market trends, and align business objectives with partner needsCultivate strong relationships with key stakeholders within dental practices at all levels, such as Drs., decision-makers, influencers, office managers and treatment coordinators. Understand their goals, challenges, and pain points to effectively position products and servicesTrack key performance indicators (KPIs) and metrics to measure account health, identify potential risks, and take corrective actions when Serve as a trusted advisor to partners, providing guidance and support throughout their journey. Proactively address any issues or concerns and ensure timely resolution, thereby fostering partner satisfaction and retentionCollaborate with internal teams to develop and implement account-specific strategies to drive growthConnect and engage with partners virtually to build relationships and drive growthWhat You'll Bring:Experience in Sales/ Customer Success, preferably in the fintech/ tech/ startup experienceTrack record of coaching teams and building processes from the ground up on technology productsConduct business and financial analysis to evaluate performance, determine and prioritize opportunities, and drive successful executionProven track record of achieving quarterly quotaExcellent verbal and written communication skillsMastery of Microsoft tools (PowerPoint, Excel, Word) and project management skillsIntelligent, go-getter, ambitious and self-motivated who wouldn’t hesitate to roll up their sleeves to achieve overall company successGreat time management skills with ability to self-manageThe Perks:Join one of LA’s fastest growing startups (2022), A Most Loved Workplace, and #306 on the 2022 Inc 5000 list, #161 on Deloitte Technology Fast 500 listMission driven + empowered + collaborativeCompetitive pay and stock optionsUnlimited PTOHealth Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity LeaveNewly added HSA and Pet Insurance401K Plan with MatchingCell Phone StipendCasual DressOpen door policy / Open office floor planTeam based strategic planning + Team owned deliverables