eCommerce Integration Engineer
DevOps Engineer (E-commerce & Integration)Job Summary We are seeking a solution-oriented DevOps Engineer to own the reliability, automation, and release management of our high-volume e-commerce ecosystem. In this role, you will act as the bridge between our Order Management System (Manhattan) and our E-commerce Platform (Salesforce Commerce Cloud).Unlike traditional infrastructure roles, this position focuses on Application DevOps: ensuring data consistency, managing CI/CD pipelines via GitHub, and orchestrating automation jobs on Heroku. You will spend 80% of your time on engineering/automation and roughly 20% on high-level troubleshooting to resolve data disruptions.The Tech Stack You Will ManageCore Platforms: Salesforce Commerce Cloud (SFCC), Manhattan OMS.Orchestration & Compute: Heroku (running Python automation jobs/scripts).Source Control & CI: GitHub, GitHub Actions.Data & APIs: REST/SOAP APIs, JSON, XML, PostgreSQL.Essential FunctionsIntegration & Data Reliability (Crucial): Monitor and maintain the critical data pipelines between Manhattan OMS and Salesforce. Ensure product, inventory, order, and other data transfers occur without disruption.Automation Engineering: Develop and maintain scripts (primarily Python on Heroku) to streamline manual processes, handle exception logic, and automate daily data flows.Release Management: Manage the CI/CD strategy using GitHub. Oversee code branching, merging, packaging, and the deployment of releases to production environments.Observability & Monitoring: Build and refine alerting mechanisms to detect API failures, job crashes, or data lags before they impact the business.Environment Management: Manage SSL certificates, platform licenses, and user access controls for GitHub and Salesforce ecosystems.Disaster Recovery: Own the backup strategies and disaster recovery procedures to ensure business continuity.System Optimization: Collaborate with development teams to troubleshoot coding issues that impact system performance or scalability.RequirementsExperience: 2–5 years in a DevOps, Site Reliability, or Integration Engineering role.Scripting: Strong proficiency in Python is required (specifically for API interaction and data processing).Integration Knowledge: Deep understanding of data interchange standards (JSON, XML) and experience troubleshooting REST/SOAP API integrations.Version Control: knowledge of GitHub (branching strategies, pull requests, resolving merge conflicts).SaaS Ecosystems: Experience working with Enterprise SaaS platforms (Salesforce Commerce Cloud, Shopify, or similar eCommerce systems) is highly desired.Database: Working knowledge of SQL (Postgres) is a plus.Soft Skills:Excellent problem-solving skills with a "root cause" mindset.Ability to communicate technical issues to non-technical business partners.Highly organized with strong attention to detail (critical for certificate/license management).Total Rewards:The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:Competitive PayPaid Time Off (Vacation & Sick Time)Comprehensive Medical, Dental, & Vision BenefitsFlexible Spending AccountsLife, Disability, and Voluntary BenefitsFitness Membership DiscountsEmployee Assistance Program401(k) Retirement PlanEmployee Stock Purchase PlanEmployee & Family DiscountsRelocation Opportunities