Front Desk Spa Sales Associate

Hand and Stone is looking for a qualified, assertive Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests Welcome and greet members/guests upon arrival Answer phones, book appointments, sell memberships, gift cards and upgrades Follow proper filing procedures/file maintenance Promote health/wellness benefits of massage therapy Maintain a professional and clean work environment & appearance Positive, energetic attitude Team player Perform various other duties as assigned What's in it for you? Hourly wage plus commissions and bonuses Flexible schedules Professional and safe work environment Paid sick time Complementary services Employee discounts Employee rewards program/employee referral bonus Contests Job Requirements: Knowledge of Zenoti Spa Management System (will train) and basic computer skills. Excellent personal appearance, good verbal and written communication skills. Confident to provide membership and gift card benefit presentations and sell both Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest