Center Director

Center Director - Class 101 [Atlanta]Location: North Atlanta, GAEmployment Type: Part-Time to start, transition to full-timeReports to: Franchise OwnerAbout Class 101Class 101 helps students and families navigate the college planning process with confidence. From test prep and college lists to scholarships and admissions, we equip families with a roadmap for success. Our centers provide personalized support, expert guidance, and a welcoming environment that empowers students to reach their goals.We are seeking a Center Director to lead our Atlanta location, a dynamic, people-driven leader who can drive growth, coach an advising team, and deliver an exceptional client experience.Role OverviewThe Center Director is responsible for the overall performance and growth of the Atlanta center. This includes sales, marketing, operations, and team leadership. You'll own the local growth strategy, convert families into clients, manage events and partnerships, and ensure every student and parent receives outstanding service that reflects the Class 101 brand.Key ResponsibilitiesGrowth & SalesBuild and execute a 90-day rolling sales plan with monthly and quarterly targets.Generate qualified leads through partnerships, events, referrals, and local marketing.Conduct family consultations, deliver persuasive presentations, and convert to enrollments.Track performance metrics in the CRM, forecast weekly, and maintain high close rates.Collaborate with the owner on pricing, payment plans, and collections.Marketing & EventsPlan and execute monthly event calendars: workshops, FAFSA nights, bootcamps, and open houses.Manage digital event logistics-landing pages, RSVPs, email reminders, and post-event follow-ups.Partner with schools, community organizations, and nonprofits to expand brand reach.Oversee newsletters and local marketing materials that highlight wins and upcoming opportunities.Client Experience & OperationsOversee enrollment, payment, and scheduling processes for new families.Maintain accurate records in Class 101 systems and ensure timely parent communication.Proactively monitor client satisfaction and address concerns quickly.Maintain a professional, organized, and student-centered environment.Team Leadership & DevelopmentTrain and coach advisors and coordinators on sales, service delivery, and client care.Lead weekly team meetings and quarterly performance reviews.Support hiring, onboarding, and professional development for new team members.Uphold a culture of accountability, collaboration, and student success.Reporting & MetricsMaintain weekly dashboards: leads, consults, close rates, active clients, revenue, and events.Deliver month-end performance summaries with insights and improvement actions.Performance ExpectationsLead generation: e.g., 40 new qualified leads per monthConsultations held: e.g., 25 per month with strong show ratesClose rate: 35%+ across all consultationsEvent cadence: Minimum 2 community events + 1 in-center workshop + 1 webinar monthlyOnboarding speed: From payment to first session within 7 daysClient satisfaction: 90%+ positive feedback on quarterly surveysData accuracy: 100% of notes and updates within 48 hours of meetings QualificationsProven experience in sales, education services, or youth program managementStrong communication and event planning skillsDemonstrated ability to lead and coach a small teamOrganized, detail-oriented, and comfortable managing multiple prioritiesProficient in CRM systems, scheduling tools, and reporting dashboardsPassionate about helping students and families succeed Why Join Class 101?Be part of a mission-driven organization helping students achieve college and career successOpportunity to lead and grow a high-performing local teamSupportive franchise network with national resources and training$25/hour to start, room to grow after transitioning to full-time, compensation will include commissionTo Apply: