Senior Business Analyst (PDMP)

Commonwealth of Pennsylvania - Department of Health (DOH)Senior Business Analyst (PDMP)Position OverviewThis is advanced professional business analysis work supporting the Prescription Drug Monitoring Program (PDMP) within the Department of Health. The Senior Business Analyst serves as a key liaison between business stakeholders, technical teams, and external vendors to support system enhancements, ensure operational effectiveness, and deliver high-quality IT solutions aligned with Commonwealth standards.This position plays a critical role in requirements management, stakeholder engagement, and SDLC support to enhance the PDMP system and improve service delivery across the Commonwealth.Work Schedule / EnvironmentHybrid schedule: Telework permitted Monday, Tuesday, Thursday, and FridayOnsite requirement: Wednesdays, Harrisburg, PennsylvaniaSalary $55,000, W2 with comprehensive and competitive benefits packageDescription Of WorkLead and facilitate requirements gathering sessions with stakeholders to support system enhancements and project initiativesServe as the primary liaison between business units, technical teams, and external vendors throughout the Software Development Life Cycle (SDLC)Analyze business processes, identify gaps, and recommend process improvements and system enhancementsDevelop and maintain comprehensive project documentation and deliverables in accordance with Commonwealth standardsCoordinate and facilitate project meetings, workshops, and stakeholder communicationsIdentify, assess, and escalate risks and issues to ensure timely resolutionSupport system testing efforts, including development of test cases and User Acceptance Testing (UAT) coordinationMaintain documentation and artifacts within SharePoint and project repositoriesKey ResponsibilitiesElicit, analyze, and document:Business RequirementsFunctional RequirementsUser/Stakeholder RequirementsNon-functional (QoS) RequirementsDevelop and maintain Requirements Traceability Matrix (RTM)Create workflow diagrams, process models, and system documentationConduct facilitated workshops for requirements analysis and stakeholder alignmentProvide subject matter expertise to guide PDMP system enhancements and compliance with legislative requirementsAct as lead tester, including:Developing and executing UAT scriptsReviewing and validating test resultsCollaborate with developers, DBAs, testers, and project managers to ensure quality delivery within scope, schedule, and cost constraintsAssist in training development and end-user support activitiesRequired Qualifications7+ years of experience working with stakeholders on technical or IT initiativesBachelor's degree in Information Technology, Business Administration, or related field (or equivalent experience)Strong experience with:Requirements elicitation and documentationSDLC methodologies (Agile, Waterfall, or hybrid)Business process analysis and improvementDemonstrated ability to:Facilitate stakeholder sessions and workshopsTranslate business needs into technical requirementsCommunicate effectively across technical and non-technical audiencesStrong analytical, problem-solving, and organizational skillsPreferred QualificationsCertification from the International Institute of Business Analysis (e.g., CBAP, CCBA)Knowledge of BABOK (Business Analysis Body of Knowledge)Experience working within government or public sector environmentsExperience supporting healthcare or regulatory systemsFamiliarity with data analysis and statistical methodsKey SkillsRequirements Gathering & AnalysisBusiness Process Modeling & Workflow DesignSDLC & UAT SupportStakeholder Engagement & FacilitationRisk & Issue ManagementDocumentation & Technical WritingData Analysis & Problem SolvingCommunication & Cross-Functional CollaborationBenefits OverviewFull-time employees are offered a comprehensive and competitive benefits package, including:Paid vacation, sick leave, and holidaysMedical, dental, and vision health insuranceLife insurance coverageShort- and long-term disability insurance401(k) retirement plan with company match and immediate vestingMilitary leaveTraining and professional development opportunitiesTuition reimbursementEmployee wellness programCommuter benefitsAnd moreEqual Employment Opportunity (EEO) StatementFathom Management, Inc. is committed to providing equal employment opportunities to all employees and applicants. All employment decisions-including recruiting, hiring, training, promotion, compensation, benefits, and termination-are made without regard to race, color, religion, creed, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.Salary: $55000 - $56000 per year