Hiring a Dynamic Customer Service Agent for an E-Commerce Co

We're hiring a Dynamic Customer Service Agent for an E-Commerce Company in the Wynwood area. In this role you will assist customers with new orders via chat, email and phone.• Great Pay to $18.00-$18.50/hourIn Office positionValet Parking is covered by the companyMust have your own Lap top. (company will provide you with an additional $100/per month for using your own equipment)Qualifications:The ideal candidate will possess a passion for customer service, and the ability to provide customer resolutions.Exceptional phone presentation and communication skills: interpersonal, oral, and writtenMust be very detail oriented, organized and have excellent problem-solving skillsKnowledge of Word, Excel, and Microsoft Outlook is a must.Desire to assist and help people in a positive, enthusiastic and professional mannerContinuously improve customer service processes and procedures by suggesting revisions, updates, and new ideas to enhance the customer experience and promote efficiencyAssist the Customer Care Manager with customer issues and customer escalationsDevelop and maintain relationships with the customersEnter and process customer orders accurately into different software applicationsApply for this great position today!Equal Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf