Benefits Generalist
At Master Technology Group, Inc. (MTG), a team of talented individuals are shaping the future of technology integration. We have created a community of great people who show an uncommon level of care for our clients, colleagues, and community. We’re looking for excited and motivated individuals who are as excited to build this organization as we are. Isn’t it time you were a part of something great?Job SummaryMaster Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.This is a full-time, in-office position based in Eden Prairie, MN.The Benefits Generalist is responsible for the administration, compliance, communication, and continuous improvement of MTG’s employee benefits programs. This role plays a key part in supporting employees through benefits enrollment, leave administration, and Paid Family & Medical Leave (PFML) processes while ensuring compliance with applicable regulations and company policies.The Benefits Generalist partners closely with Human Resources, Payroll, Finance, leadership, and external benefits partners to deliver a high level of employee service and operational support. In addition to benefits administration, this position assists with payroll processing, onboarding, employee support, company events, and general office operations.This role is ideal for an experienced, detail-oriented HR professional who enjoys balancing benefits expertise with broader HR and operational responsibilities in a collaborative, team-oriented environment.This position reports to the Director of HR and Benefits.Key Duties And ResponsibilitiesBenefits Strategy and AdministrationLead the strategic direction, administration, and continuous improvement of MTG’s employee benefits programsManage relationships with benefits consultants, brokers, and carriers to ensure quality service and plan performanceAnalyze plan utilization, costs, service levels, and market competitiveness; provide data-driven recommendations for improvementsCollaborate with Finance and executive leadership to forecast benefits, costs, and prepare financial impact reportsOversee annual open enrollment and conduct new hire benefits orientationsProcess benefit enrollments, terminations, and changes with carriersReconcile monthly benefits invoices and resolve discrepanciesPromote employee understanding and utilization of benefits through proactive communication and engagementAdminister COBRA processes and ensure accurate tracking and complianceProvide guidance to employees regarding the 401(k), medical plan, HRA, FSAs and other benefit programsLeave Administration & Payroll SupportOversee administration and tracking of all leave of absence programs, including FMLA, Paid Family & Medical Leave (PFML), Short Term Disability (STD), Long Term Disability (LTD), and ADA accommodations, in coordination with HR, Payroll, and MTG’s private leave carrierServe as the primary point of contact for employees navigating leave requests, benefits continuation, claim documentation, and return-to-work coordinationPartner with employees, managers, payroll, and external leave administrators to ensure a supportive and compliant leave experienceEnsure leave processes comply with company policies and applicable lawsServe as a backup for weekly timecard review and payroll checking, including but not limited to, payroll adjustments, onboarding updates, employee changes and union/JATC documentationManage payroll adjustments and resolve discrepanciesEnsure accurate processing of benefit-related payroll deductionsLeadership, HR Partnership and Employee SupportServe as a voice for team members, offering insights to enhance engagement and organizational healthAssume shared responsibility for onboarding of new hires, partnering with HR and department leaders to ensure a smooth and compliant onboarding experienceAssist with coordination of company events and engagement initiativesSupport community-giving efforts and special HR-related projectsSupport additional office administrative functions to maintain professional standards, operational efficiency, and a positive workplace environmentCompliance & Regulatory ReportingEnsure benefits compliance with all applicable federal, state, and local laws and regulationsPrepare and manage required filings, including but not limited to, ACA reporting, Form 5500, HRA tax filings, and 401(k) compliance documentationManage Motor Vehicle Record (MVR) authorization and review processesPartner with the HR Manager to prepare and submit required EEO/AA reporting, including federal and state filingsOffice Operations and Workplace SupportProvide support with non-facilities office needs, including ergonomic adjustments, desk repairs, key requests, and general workspace supportHelp support procurement and inventory management of office commodities, including refreshments, kitchen supplies, and restroom essentials, ensuring timely replenishment and cost-effective purchasingSupport a professional, organized, and welcoming office environment consistent with MTG’s culture and standardsEXPERIENCEBachelor’s degree in human resources, business, or related field, or equivalent work experienceMinimum of 5 years of experience leading and managing benefits programsDemonstrated knowledge of benefits compliance, payroll processes, and regulatory reportingExperience working with HRIS and related technology platformsStrong understanding of employment laws and regulatory requirementsKNOWLEDGE, SKILLS, AND ABILITIESStrong business acumen with the ability to align benefits strategy with organizational goalsStrategic thinker with strong analytical and research capabilitiesComfortable operating in a hands-on, collaborative environment where responsibilities may evolve based on business needs.Ability to balance strategic benefits administration with day-to-day employee support and operational responsibilities.Exceptional written, verbal, and interpersonal communication skillsStrong conflict resolution and problem-solving abilitiesHigh level of personal accountability and integrityStrong organizational and time management skillsAbility to manage multiple priorities in a dynamic environmentContinuous improvement mindset with strong attention to detailProficiency in Microsoft Office Suite and familiarity with business systemsPERFORMANCE MEASUREMENTSDemonstrates a clear understanding of the key duties and responsibilities of the positionShows enthusiasm and effort to perform all aspects of the role effectivelyExhibits competence and capability to execute key duties and responsibilities efficientlyEnsures accurate, timely, and compliant administration of benefits programsMaintains regulatory compliance and successful completion of required filingsDelivers high levels of employee satisfaction and responsivenessSupports accurate and timely payroll processingProvides clear, professional communication to team members and leadershipDemonstrates sound decision-making and problem-solvingMaintains strong cross-functional working relationshipsDemonstrates reliability, accountability, and follow-throughAlignment with and demonstration of MTG’s Core Values:People First: Demonstrates care, professionalism, and respect for team membersAbove and Beyond: Takes initiative and ownership beyond minimum expectationsSense of Urgency: Responds promptly and proactivelyTeam Player: Collaborates effectively across departmentsDo the Right Thing: Acts with honesty, integrity, and ethical standardsCOMPENSATION AND BENEFITSBase Salary $65,000 - $85,000 DOQPhone StipendMedical, Dental & Vision Insurance401k Match (50% match up to 6% of salary)PTO10 Company Paid HolidaysNice Healthcare – Company-providedLife Insurance – Company-providedSTD / LTD – Company-providedAnnual Bonus EligibilityDevelopment OpportunitiesMaster Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.