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Essential Functions Of The JobGreet and assist visitors and residents in a friendly, professional, and helpful mannerMust be able to multi-task in a fast-paced environmentProvide exceptional customer service to all personality typesMaintain knowledge of Lenbrook emergency procedures and serve as first responders to emergenciesEnforce policies, rules, and regulations that govern LenbrookPatrol premises to ensure they are secure; may need to navigate ladders, ramps, and stairs, as well as run on oc-casionMonitor surveillance equipment, inspect buildings, equipment, and access pointsKeep mental alertness and attention to detail high, no matter the circumstancesFollow established security protocols while using initiative and good judgmentPerform light maintenance duties upon requestServe at Concierge Desk and operate a busy multi-line phone consoleObtain extensive knowledge about Lenbrook operations to answer questions competentlyObserve and follow uniform policy and cleanliness standardsAbility to pass a written competency test annually (>80% correct)Ability and availability to work all shifts QualificationsSkills and aptitude required:Basic computer skillsGood judgement and critical thinking skillsMaintain positive attitude and professional demeanor under pressure and with numerous interruptionsExcellent interpersonal skills along with excellent oral and written communicationExcellent ability to comprehend written and verbal instructions Ability to remain flexible and adapt wellRemain calm in stressful situationsPhysical RequirementsAbility to sit, stand, and walk for long periods of timeAbility to lift up to 50 pounds Ability to work in all weather environments that may include wet or dry, and be extremely hot or extremely cold, snowy or icyEducation And Experience RequiredHigh school diploma or GEDCPR/AED certification – currently have or be willing to obtainPreferredPrevious experience in senior living or upscale surroundings a plus