Operations Dispatcher

Florida Lighting Maintenance (FLM-Go, LLC) is hiring a hybrid Operations / Dispatcher to keep our field teams running smoothly. This role combines daily dispatch/scheduling with hands-on operational leadership—supporting field technicians, customers, vendors, and internal admin processes to drive efficiency and project success. Key Responsibilities Dispatching & Scheduling Create and manage daily and longer-term schedules for field technicians Dispatch crews based on job priority, location, and skillset Adjust schedules for emergency calls and last-minute changes Utilize GPS tracking systems to optimize routing and efficiency Field Communication & Support Maintain constant communication with technicians throughout the workday Provide real-time problem-solving and job support Monitor job progress and help ensure timely completion Client Communication & Call Intake Handle incoming service calls and job requests Communicate scheduling updates and job status with clients Ensure professional, timely follow-up Operations & Leadership Oversee day-to-day company operations Serve as liaison between the General Manager and operational staff Identify inefficiencies and implement improvements Support company growth through process development and planning Project & Field Oversight Oversee active field projects Ensure timelines, scope, and manpower alignment Assist with issue resolution and operational decision-making Financial & Administrative Process and manage purchase orders (POs) Reconcile company credit card transactions and reports Review, correct, and submit payroll for accuracy Coordinate with accounting/management on financial documentation Vendor & Department Coordination Maintain and update vendor portals and compliance documentation Coordinate with vendors on materials and timelines Skills & Qualifications Strong multitasking and time-management skills Excellent verbal and written communication Experience with dispatching and GPS tracking tools (or ability to learn quickly) Comfortable juggling field operations, scheduling, and administrative workflows