Service Support Specialist

NOW HIRING: DISPATCHER / SERVICE SUPPORT Des Moines, IA | Mon-Fri, 7:30 AM - 4:00 PM $22/HR+ (based on experience) We are specifically looking for someone to OWN our dispatch operations. This is not just an admin role - dispatch is the most critical part of this position. If you can manage schedules, keep technicians moving efficiently, and stay organized in a fast-paced environment, we want to talk to you. Primary Focus: DISPATCH Dispatch technicians and manage daily service schedules Prioritize calls and adjust schedules in real-time Ensure technicians are utilized efficiently throughout the day Be the central point of communication between techs, customers, and the team Additional Responsibilities Communicate with customers and handle follow-ups Enter service orders, update records, and invoice jobs Order/track parts and assist with inventory Support counter customers and parts requests What We're Looking For: Experience in dispatching or scheduling strongly preferred Strong communication and customer service skills Highly organized and able to multitask under pressure Self-motivated with strong follow-through High school diploma (or equivalent) + 2 years related experience No weekends - consistent weekday schedule Team-oriented environment Opportunity to grow across service and operations Apply today if you're ready to take control of dispatch and keep our service team running.