Customer Operations Executive

Customer Operations ExecutiveChicago, ILAvenue Logistics is growing—and we’re looking for someone who wants to grow with us.If you have experience in truckload operations and are ready to be part of a high-performing, fast-paced team, this is your opportunity to make an impact and win alongside the company.What makes this role different?This isn’t just an operations seat—you’ll play a key role in supporting enterprise-level accounts while working directly with a tenured Sales Representative. Even better, your success is tied directly to the company’s success.On top of a competitive base salary, you’ll have the opportunity to earn commission tied to performance—so you truly feel the results of what you help build.What You’ll Do:Manage daily account management and shipment operations across multiple customersBuild, schedule, and track freight shipmentsMonitor and manage 100+ daily pickups and deliveriesCommunicate consistently with customers and internal Avenue repsTroubleshoot delays, appointment changes, and service issues in real timeEnsure top-tier service and execution across all shipmentsNavigate multiple internal systems to manage freight efficientlyWe’re looking for someone who:Has 2+ years of experience in freight transportation (3PL experience preferred)Has strong communication and problem-solving skillsThrives in a fast-paced, high-volume environmentIs detail-oriented with a sense of urgency and ownershipWhat We Offer:Competitive base salary + variable commission structureOpportunity for rapid career growth within a scaling companyHands-on training alongside experienced industry leadersComprehensive benefits package (Medical, Dental, Vision, Life, Disability)401(k) with company matchFun, energetic, and team-driven work environmentThe pay range for this position is $60,000-$95,000 OTE. Actual compensation packages are based on several factors unique to each candidate, including skill set and depth of experience.If you’re looking to take ownership, grow your career, and be part of a team that’s building something big—we’d love to connect.