Personal Care Attendant Supervisor

THIS IS A TEMPORARY 3-MONTH ASSIGNMENT, BUT MAY BE EXTENDED AS NEEDED.PACE by IIH is empowering senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Through an interdisciplinary and participant-centered model of care, PACE by IIH is committed to improving quality of life, promoting independence, and providing compassionate support tailored to the unique needs of each participant. Our team works collaboratively to deliver innovative, community-based healthcare solutions that allow seniors to remain safely and comfortably in their homes while receiving the care and services they need to thrive.Benefits401(k) Dental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid sick timePaid time offReferral programRetirement planVision insuranceJob SummaryThe Personal Care Attendant (PCA) Supervisor is responsible for providing leadership, supervision, and direction to the Personal Care Attendants (PCA’s) that provide Activities of Daily Living and Instrumental Activities of Daily Living (ADL/IADL) services of Innovative Integrated Health participants (PTPs)Essential Job FunctionsDuties include, but are not limited to:Collaborates with the Center Manager and/or Personal Care Attendant (PCA) Manager to create and modify discipline specific and quality standards for care, ensuring that standards bear alignment with best practices, PACE policies and procedures, and the Centers of Medicare and Medicaid (CMS) guidelines.Managing schedules, training, and evaluations for the PCA’s.Visits participant homes to evaluate PCA performance, while providing training and guidance to PCA’s to develop and facilitate PCA orientation.Collaborates with interdisciplinary team (IDT) to create a plan of care for PACE participants.Assists with the creation of measurable PCA care plan goals and documents interventions and evaluation outcomes.Participates as PCA representative at Care Planning meetings and at IDT meetings when participant’s PCA or other caregivers are not able to attend.Maintains communication with PTP’s family and caregivers to ensure that PTP needs are acknowledged and reported accurately to the IDT.Submits PCA appraisal and service delivery reports to Center Manager while assisting with expedient corrective action and or referrals.Assists with the requisition and placement of PCAs for participants.Takes calls from PTP and PCA when PCA schedule changes occur and works to coordinate alternative coverage as needed.Promotes community-based health action.Collaborates with all departments to make decisions appropriate to support the mission of Innovative Integrated Health.Promotes a positive culture of accountability in meeting established agency goals of providing quality participant care through appropriate utilization of staff.Maintain confidentiality regarding participant, staff, contractor, and organizational information.Attend and participate in staff meetings, in-services, projects, and committees as assigned.Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.Be flexible in schedule of hours worked.May require use of personal vehicle.Job Specific DutiesAble to demonstrate strong organizational and supervisory skills.Strong verbal, written, and presentation skills.Ability to perform and prioritize multiple functions and tasks.Ability to deal with ongoing change.Performs monthly, quarterly and annual evaluations of Personal Care Attendants, including on-site visits for observation and evaluation of care delivery.Promotes inter-agency and intra-agency communication to assure appropriate participant care.Enforces Homecare services in compliance with Innovative Integrated Health philosophy, policies and procedures; in accordance with Federal and State licensing laws and regulations.Maintains current knowledge through attendance at in-services and continuing education programs.Assists in the implementation and oversight of Innovative Integrated Health Homecare performance improvement plan.Maintains respectful and professional conduct in the participant’s home and at PACE site.Follows and abides by Innovative Integrated Health policies and produces as established.Perform PCA duties as needed or assigned.QualificationsKnowledge, Skills, and AbilitiesExcellent planning and supervision abilities.Ability to work effectively and harmoniously with staff, elderly, public and private agencies, governmental officials, providers of services, and peers.Energetic, well organized, dependable, flexible, and resourceful.Effective oral and written communication skills.Working knowledge of Microsoft Office Applications: Word, Excel and PowerPoint.Working Conditions and Physical DemandsThe working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to access all areas of the center throughout the workday.Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.Ability to communicate verbally with an excellent comprehension of the English language.ExperienceMinimum of one (1) year of documented experience working with a frail or elderly population.Minimum of three (3) years of supervisory experience.Education and CertificationHigh School Graduate or completion of a GED program required.Associate degree or equivalent years of relevant work experience required.CPR certificationIs medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contactWork is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.Core ValuesCARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants.COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.COMMUNITY that fosters connection, belonging, and support for participants and their families.COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.