National Director of Product Solutions (Remote)

What you’ll do here: Leadership & Team Development Lead, mentor, and develop a group of approximately 10 Product Consultants representing various academic fields, nationally. Build a strong culture centered on expertise, excellence in presentation, and consultative selling impact. Establish performance expectations and coaching frameworks to elevate both individual and collective capabilities. Recruit, onboard, and retain top talent, with a focus on deep disciplinary knowledge and strong customer facing skills. Strategic Alignment & Coverage Model Develop and implement the national strategy for how Product Consultants are deployed into the field to improve new business performance. Partner closely with the VP Solution Sales, Solutions Leaders, and Sales leadership to align on coverage, prioritization, and discipline level revenue goals. Ensure Product Consultants meaningfully contribute to pipeline growth and strategic opportunities. Revenue Impact & Opportunity Support Be responsible for the team’s involvement in high stakes national opportunities, competitive takeaways, and sophisticated multi partner deals. Guide the team in delivering discovery, solution consulting, demonstrations, and presentations. Analyze opportunity trends and pipeline data to ensure the team is deployed where they have the greatest revenue impact. Cross Functional Collaboration & Internal Influence Partner across Sales, Product, Technology, CX, and Marketing to ensure alignment on customer needs and product strategy. Partner with Product to ensure customer insights and discipline specific needs inform roadmap decisions. Collaborate with Marketing to shape discipline specific messaging, events, and advocacy programs. Ensure internal teams have clear access to customer insights, competitive dynamics, and instructional shifts. Operational Excellence & Enablement Build repeatable frameworks, guideline playbooks, demo standards, and sales processes that elevate the entire Solutions Sales organization. Drive consistency and quality in how Product Consultants show up for field teams and customers. Monitor performance data, customer feedback, and sales outcomes to continuously optimize deployment and effectiveness. Manage budgets, prioritisation, and national travel planning for maximum return on investment. External Engagement & Thought Leadership Ensure the team represents Cengage at national conferences, academic events, webinars, and large‑scale presentations. Strengthen Cengage’s credibility and influence by cultivating a network of discipline‑specific faculty advocates across the country. Skills you will need here: (Required) 8–12+ years of experience in education, EdTech, product consulting, sales leadership, academic technology, or related fields. Proven experience leading high‑performing customer facing‑teams, ideally in a matrixed and national environment. Demonstrated success in roles tied to sales performance, revenue outcomes, or consultative selling motions. Strong coaching, leadership, and talent development capabilities with a track record of mentoring senior level specialists. Deep understanding of higher education, academic disciplines, instructional trends, or digital learning solutions. Outstanding communication and presentation skills; comfortable influencing senior academic and executive collaborators. Strong digital competency and the ability to guide teams in demonstrating complex platforms and technology solutions. Ability to travel nationally (up to 30%). Preferred Direct experience managing presales, product consulting, or technical consulting teams. Teaching experience or advanced discipline knowledge within higher education. Experience partnering with Product and Technology teams to drive roadmap discussion and solution enhancements. Familiarity with Salesforce and data driven sales operations. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $117,100.00 - $152,200.00 USD Equal Opportunity Employer Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. Warning Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in‑person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address. #J-18808-Ljbffr