Client and Community Outreach Coordinator
Client and Community Outreach Coordinator Client and Community Outreach Coordinator The Epilepsy Foundation of Connecticut (EFCT) is seeking a passionate and dedicated Client and Community Outreach Coordinator to provide direct support to individuals and families affected by epilepsy while building strong relationships with healthcare providers, community partners, and volunteers across the state.
This is a dynamic, people-centered role ideal for someone who thrives on helping others, enjoys public engagement, and values meaningful, mission-driven work. The ideal candidate is empathetic, well-organized, and comfortable balancing both client service and community outreach efforts.
Please note: This role will evolve over time as our programs grow and community needs change. We are seeking someone who is flexible, adaptable, and excited about the opportunity to grow with us.
The Epilepsy Foundation of Connecticut (EFCT) is seeking a passionate and dedicated Client and Community Outreach Coordinator to provide direct support to individuals and families affected by epilepsy while building strong relationships with healthcare providers, community partners, and volunteers across the state.
This is a dynamic, people-centered role ideal for someone who thrives on helping others, enjoys public engagement, and values meaningful, mission-driven work. The ideal candidate is empathetic, well-organized, and comfortable balancing both client service and community outreach efforts.
Please note: This role will evolve over time as our programs grow and community needs change. We are seeking someone who is flexible, adaptable, and excited about the opportunity to grow with us.
Key Responsibilities Client Support and Care Coordination Provide education, emotional support, and resource referrals to individuals and families managing an epilepsy diagnosis.
Offer care coordination services that address social determinants of health, as needed.
Maintain a regular on-site presence at partnering Epilepsy Centers at local hospitals (minimum twice weekly).
Accurately document all client interactions using human service software.
Support Group Network Oversight Recruit and train volunteer support group leaders.
Monitor and support the effectiveness of groups to ensure participants are receiving appropriate peer support.
Community Engagement and Education Cultivate relationships with diverse community providers and promote EFCT programs.
Represent EFCT at health fairs, conferences, and community events.
Facilitate in-person and virtual seizure recognition and first aid trainings.
Qualifications and Skills Required
Bachelor's degree in a human services or public health field or certification as a CT Community Health Worker or 4–6 years' experience in a relevant field.
Valid driver's license, automobile insurance, and reliable transportation.
At least 2 years of experience providing direct support services.
Excellent verbal and written communication skills.
Demonstrated cultural competence and experience working with individuals with disabilities and diverse communities.
Ability to represent EFCT professionally and ethically.
Strong organizational skills; able to manage multiple projects and meet deadlines.
Proficiency with Microsoft Office; familiarity with human service databases is a plus.
Ability to maintain confidentiality and work both independently and collaboratively.
Willingness to travel statewide and occasionally work evenings or weekends.
Compensation & Benefits Annual Salary : $55,000
Retirement : 3% employer match through SIMPLE IRA
Health : Health Reimbursement Arrangement (HRA) to support medical expenses
Work Schedule : Hybrid — 3 days in-office, 2 days remote
Paid Time Off : Generous PTO policy with more than 14 days of paid leave annually, plus holidays
Bonuses : Performance-based bonus structure
Culture : Mission-driven, supportive team environment with room to grow and make a meaningful impact
To Apply Please send your résumé and a brief cover letter outlining your interest in the role to clare@epilepsyct.com. Applications will be reviewed on a rolling basis.
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Other
Industries Non-profit Organizations
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