Administration Assistant

Sales Administrative Assistant (Sales Admin)Giftable World — Pomona, CA (On-site) • Full-timeAbout Giftable WorldGiftable World creates plush and pet toys that bring joy to customers and retailers alike. We’re a growing, fast-moving team that values efficiency, creativity, and strong customer relationships.Why this role mattersWe’re a small, high-performing team with a growing workload, and this role is essential to scaling our operations. We’re looking for a dedicated Sales Administrator to help ensure orders run smoothly, support customer service, and improve efficiency so we can expand our accounts, respond more quickly, and minimize delays.What you’ll do• Enter and track orders in OMS/Shopify; communicate ETAs and tracking updates.• Maintain basic inventory accuracy using OMS/Shopify and Excel.• Prepare the showroom for meetings by making sure samples are returned and new products are added.• Create labels and tag items for style-outs; manage the sample library.• Support customer service by helping with order follow-up, communication, and day-to-day account needs.• Keep price lists current.• Assist with trade show sample preparation and occasionally attend events, including pulling samples for new or missing SKUs.• Follow up after email blasts and help track responses or customer interest.What you’ll bring• 1+ year of experience in sales support, customer service, order entry, administration, or operations.• Strong Excel skills, including sorting, filters, and basic formulas.• Comfortable working in OMS/Shopify, or able to learn quickly.• Strong communication skills and close attention to detail.• A proactive, go-getter attitude with the ability to stay organized and keep things moving.Nice to have• Wholesale, CPG, gift, toy, or pet industry experience.• Familiarity with retailer routing guides and EDI.Compensation$23–$30/hour, commensurate with experience.How to applySubmit resume to