Import Coordinator (Remote)

Janel Group is seeking an Import Coordinator to join our team! If you’re a high-energy, focused freight forwarding professional who wants to continue building your freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk!Primary ResponsibilitiesCoordinate inbound shipments with overseas agents, carriers, and customers, including domestic operations Track shipments from departure through final delivery and maintain accurate records in the internal systems Proactively resolve logistics and transportation issues with a strong customer-focused approach Communicate shipment status, updates, delays, and ETAs to customers to ensure full visibility and satisfaction Create and monitor exception reports in a timely and consistent manner Collect required documentation, verify charges, and support billing accuracy Ensure compliance with company procedures and basic import regulations QualificationsDegree in Logistics or Supply Chain Management, preferred 2+ years relevant Freight Forwarding, logistics, transportation, or domestic distribution experience, preferred Microsoft Suite experience, preferred Cargowise software experience, preferred