Program Manager

Job Title: Program ManagerDuration- Fulltime PermanentLocation: Plano, TX OnsiteJob Description:Must Have Technical/Functional SkillsExperience with Client domain, worked in shop floor and understands manufacturing and warehouse from inbound tooutboundExperience in Leading end to end MES and Industry 4.0 transformation programs from Due diligence, requirement gathering,product selection, development, pilot deployment, rollouts, adoption and value realizationTechno-Functional SME in Manufacturing Operations Management (Production Management, Quality Management, Inventorymanagement, Maintenance management, Energy management)Hands on experience in architecting NexGen MOM solutions (MES integration with OT & Enterprise, On-Prim, Edge + Cloud)Hands-on MES experience (Pref. Client Proficy MES) with SQL, Historian, OPC, OT & ERP integrations. Experience in transformingreactive solutions into predictive, GenAI, Industrial AI and self-resolving use casesTrack of Building, Mentoring, and scaling high performing MES and I4.0 delivery teams (min. 200 member team )Thought leadership to bring "Outside in View on Industry trends. Growth mindset to visualize and build solutions toaddress business challengesProven global customer-facing ownership: executive updates steering committees, Risk mitigation, Change management,contract/SOW governance, benefit realization.Program execution using Water Fall, Agile SAFe + stage gate, Azure DevOps, and DevOps CI/CD conceptsPlan and track budgets, SOWs, invoices, and change orders; resource utilization & trackingRoles & ResponsibilitiesAct as Single point of contact for the customer (Business & IT VPs) for the overall engagementReview Program Charter, Operating Model, RACI, and Governance Calendar against ScopeReview baseline, and track customer KPIs and TCS delivery/strategy metrics across every engagementReview program milestones, bring rigor in delivery (time, quality, effort)Run weekly/Monthly Governance: RAG status, KPI performance, risks/issues/decisions (RAID), benefits tracking.Review the solution functionally and technically, Orchestrate multi-functional and technical team to deliver the program andbring synergy across the programsDrive AI adoption across all programs to improve team productivity. Drive AI use cases across MOM applicationsManage $ 20 MM portfolio, create pipeline with sales and deliver the programsTCS Delivery/Strategy: SLA compliance, defects & leakage, MTTR/MTBF, schedule/effort variance,utilization, attrition, automation benefits, Mfg. led AI initiatives, CSAT, compliance audit scores