Phlebotomist II

Title: Phlebotomist IILocation: Hellertown PA 18055Duration: 3MonthsRequired: PAShift/Time Zone: M-F 7am-1pm and every other Saturday 7am-11am.Candidate will be working alone. Must live in the Lehigh Valley AreaPosition Overview:The Patient Services Representative II (PSR II) is the face of the organization for patients seeking routine testing or critical health insights. This role is responsible for collecting quality blood specimens, preparing samples for laboratory testing, and delivering an exceptional patient experience with accuracy, safety, and professionalism.The PSR II maintains patient trust and confidence by clearly explaining procedures and performing venipuncture skillfully. This role emphasizes leadership behaviors, process excellence, confidentiality, and accuracy of patient information. Assignments may include doctor's offices, patient service centers (PSC), or other locations based on business needs.Key ResponsibilitiesPerform daily activities accurately and on time under the direction of the area supervisorMaintain a safe, clean, and professional environmentPerform forensic and clinical specimen collection and processing per established proceduresVerify patient demographic information and obtain patient signature post-venipuncture to confirm correct tube labelingEnsure specimens are labeled in the patient's presenceMaintain required records and documentationPromote a positive image of the organization to patients, clients, employees, and the publicDemonstrate organizational commitment and leadership behaviorsJob RequirementsAbility to provide high-quality, error-free work in a fast-paced environmentAbility to work independently with minimal on-site supervisionExcellent phlebotomy skills, including pediatric and geriatric collectionsFlexibility to work weekends, holidays, overtime, on-call, and variable schedules as neededAdherence to all company policies, including dress code, health & safety, and guiding principlesStrong judgment and decision-making skills based on established proceduresReliable transportation, valid driver's license, and clean driving record (if applicableAbility to travel and work at multiple Patient Service Centers or in-office locations on short noticeAbility to manage multiple priorities in a high-volume environmentDemonstrated superior customer focus and effective communication with patients, peers, and leadershipAbility to adapt to change and understand business operationsTrainingTraining locations may vary based on trainer availability.Required EducationHigh School Diploma or equivalent (Required)Medical Assistant or Paramedic training (Preferred)Phlebotomy Certification (Preferred; Required in CA, NV, and WA)Work Experience1-3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections2 years in a Patient Service Center (PSC) environment (Preferred)Customer service experience in a retail or service environment (Highly Preferred)Keyboarding and data entry experience