Customer Requirements Program Manager

A company is looking for a Customer Requirements and Information Program Management professional. Key Responsibilities Manage and validate customer requests, ensuring alignment with regional regulations and feedback loops Facilitate collaboration between local Sales Business Centers and Global CRIM, ensuring proper use of CRIM tools Identify operational inefficiencies and recommend enhancements to global CRIM processes for improved efficiency Required Qualifications Degree in Business Administration, Data Analytics, Sustainability, or a related field; MBA preferred Minimum of 8 years of experience in complex, cross-functional projects in a matrix organization Proven track record in process optimization and project management related to compliance topics Solid background in data management and familiarity with CRM or ticketing systems Knowledge of compliance and regulatory frameworks relevant to customer request management