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Provides technical assistance and training to system users. Escalates major system problems to computer operations, engineering, or application support. Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC.
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The Help Desk Support Specialist provides Tier 2 and Tier 3 technical support to the client computer user community in Phoenix, Arizona. Provide expert-level technical support to client staff for desktops, laptops, mobile devices, printers, and peripherals.
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This position provides the interface between the Commercial Aviation business segments and the Aerospace technical support (ATS) organization for Americas, APAC and EMEAI regions within C&PS.
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2+ years of experience in related field (i.e. Accounts Payable/Receivable, Change management, Process Improvement, Project Management, Engineering, Technical Operations) or academic equivalent training or projects.
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Has extensive technical knowledge of each area of Career Services to provide back up support as needed. Responsibilities Assists with training, onboarding, and mentoring of new campus staff, as neededThoroughly audit student verification files to ensures all state, federal and regulatory requirements are metProvides centralized support for all aspects of employment services activities, including career counseling, interview skill building, graduate outreach, verification of employment follow-up, etc.
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This position requires technical, analytical and critical thinking skills, including, but not limited to, attention to detail, analytical, trouble-shooting and problem solving. Serve as a the technical liaison between the development and user communities.
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Under general supervision, performs Installation/Deinstallation, Configuration, and Support of an organization's local area network (LAN), wide area network (WAN), Satellite Communications (SATCOM), Intranet and Internet, WiFi, and other data communications systems or a segment of a network system; maintains network hardware and software, monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques.
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As the Cloud Technical Priority Support Engineer, you will support Acronis' MSP's, partners, and customers in NAM, and function as the main technical support expert for Acronis' cloud products and services.
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5+ years of technical knowledge/experienceCustomer-centric work ethic with a focus on delivering exceptional serviceStrong problem-solving skillsExcellent organizational abilities to manage multiple tasks effectivelyExperience working within an ERP system, NetSuite a plus.
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Provide Level I and II technical support for desktop operating systems (Windows 10), computer hardware (Lenovo), printers and related peripherals. As an on-site IT support specialist, you will provide excellent technical support and troubleshooting for our business professionals and attorneys with issues relating to software, hardware, and desktop operating systems.
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The CS&S Client Technical Support Associate responds to tier II escalated technical inquiries from internal and external clients regarding online access and navigation of website, systems and accounts.
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The Application Support Specialist performs technical, administrative, and professional support for TriWest enterprise managed applications, including Medical Management Systems and portal websites using various communication methods including extensive time on the phone.
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As an IT Support Engineer at Discovery Land Company, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization.
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The Lead Technology Support Specialist researches and resolves technical problems of moderate complexity. Experience responding to escalated telephone, email and online requests for technical support.
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The Red Hat Ceph team is looking for experienced, enterprise-level engineers with a background in Ceph, OpenShift Data Foundations and/or software-defined storage (SDS) technologies to join us as a Senior Technical Support Engineer in North America.
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technical job Title: support in Tempe, AZ
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