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Customer Support Engineer. Create technical documentation for customer and L3AV support staff use. Work with manufacturers, on-site technicians, and occasionally customer contacts to troubleshoot equipment and process repairs.
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Provide written and oral feedback to the customer on applications work including process troubleshooting, recipe development, and installation procedures. INFICONs forward thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally.
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Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
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Executes both routine and non-routine business support tasks including administrative support, follow-up calls, and other duties as assigned for the Care Partner Program. Our goal is to deliver an elite, integrated experience across the breadth of RFL, Behavioral Health and Medical products to ensure every member and their families get the right support for their unique mental wellbeing needs.
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Design Pickle is currently seeking to expand our Customer Success team by adding a Customer Support Supervisor! Have around 2-4 years of relevant experience in Customer Support supervisory duties under your belt.
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Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. Document all policy information, carrier correspondence, and carrier forms in Agency Management Systems/ Customer Relationship Management (CRM) systems to facilitate members' and nonmembers' insurance renewal process.
$43,690 - $78,290 a yearFull-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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The Process Development kit (PDK) Customer Support team within this organization is looking for Customer Obsessed individual in the area of ASIC Auto Place and Route (APR) support to provide a positive experience to our customers.
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Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects.
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The Customer Support Organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer sites. This Senior Team Lead will have 12-15 direct reports that vary from SAP Analysts to Technical Project Coordinators and be responsible for 1:1 coaching, annual performance reviews, customer escalations, and project deadlines.
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That resident can submit a work order request through an app using their smart phone, the website using a desktop computer, or by calling in the request and speaking to one of our customer service representatives.
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You’ll also take charge of your own professional journey by attending the Schwab Service Academy, which provides you with the paid training, study time, and support you need to obtain your Securities Industry Essentials and FINRA Series 7 & 63 licenses.
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To ensure success, the Training Manager will support the business by developing and delivering training content that is relevant to the knowledge and abilities needed for operational excellence and company growth across Customer Support teams.
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Brief customer on all aspects of services available from EEJS relative to the maintenance, operation and support of their aircraft. Work with management to support special contractual requirements and/or customer request.
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Required to work overtime and extended hours to support center operational needs. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
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The Customer Support Engineer (CSE) is responsible for responding to customer issues across our Wdesk and Wdata platforms. Work with Customer Success, Professional Services, and all tiers of support to solve problems or identify opportunities - act as the POC for support.
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customer support jobs Title: customer support in Tempe, AZ
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