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Ensure responsiveness and service delivery through utilization of internal infrastructure including Customer Monitoring Centers (CMC's), National Account Service Center (NASC), Business Operations, support team, and JCI sales & service offices (SSO's.
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Serves as the conduit and escalation point for exception problem management of customer troubles and issues in the areas of order entry, order validation, service activation, test and turn-up, customer access group, technical customer account management, disconnects and billing activities.
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Improve customer service relationships by tracking Broker and NDC contacts in VIP's Customer Relationship Management tool (CRM). Proven success as an Account Executive or Relationship Manager.
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You’ll maintain relationships within a portfolio of NetSuite customers to ensure the continued adoption and expansion of NetSuite’s cloud-based business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce.
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Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service. Responsible for the day-to-day account management of client accounts.
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The Customer Support Representative is a critical member of the Account Support Management Team. Working with the Regional Sales Manager (RSM) and the Sales Team this position is responsible for coordinating the Inside Sales activities to ensure the highest level of customer service is provided to the assigned account(s.
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Previous experience in outbound sales, cold calling, account management, and customer service is strongly preferred. Apply now to become an Account Manager at DollarDays and embark on a rewarding journey of growth, impact, and fulfillment.
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Establish working relationships with global customer service, design engineering, quality, and production teams to support account management needs. · Orchestrate and synchronize business development initiatives and worldwide account management by collaborating closely with regional account managers and other business development team members across the company.
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Work with the branch manager, project managers, and engineering teams to constantly review and improve commercial account programs to meet targeted objectives. Job Title: Senior Automation Account Manager.
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3+ years in on-site customer-facing support or consulting role (professional services, account management, project management, customer service, etc.) Serve as a customer advocate within Everbridge and report customer feedback internally to Account Management, Product Management, and Engineering.
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As the liaison between insurance carriers, agencies, brokers, and clients, you'll wear many hats, from risk assessor to customer service representative. Account Management: Maintaining accurate client records and account information.
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Account Manager must maintain an elevated level of customer service with a focus on quick response time to customer inquiries. The Account Manager positions primary role is to create a white glove experience for every targeted customer.
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The Facilities Manager will partner with their Account Manager to meet customer needs. + Minimum of two years of experience in facilities maintenance, property management or customer service role required.
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The Customer Support Representative (CSR) is the primary point of contact for customer service inquiries as the account manager. The CSR will capture all the relevant data points in the designated CRM system facilitating efficient handling, monitoring and management of customer issues.
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Chemical Strategies is now hiring an Account Manager (Customer Service) for our location in Phoenix, AZ. The Sales Agent, Director of Client Services, and the Account Manager, together, represent the customer's Account Team. The Account Team will be held accountable for the overall customer experience and are expected to consistently provide actionable value to differentiate Chemical Strategies over the competition.
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account management manager customer service jobs in Phoenix, AZ
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