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Experience in a Hospital Patient Registration Department, Physician office or any medical setting. Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas.
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Performs the duties of a Patient Access Representative. 2+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support. The Per Diem Patient Access Specialist functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice.
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Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence.
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Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.
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Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors.
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To learn more about Tempe St. Luke’s Hospital, click here: Tempe St. Luke's Hospital Position Title: Admitting Registrar Essential Functions: Interview prospective inpatient, outpatient, and emergency room patients at the time of registration, assuring timely and efficient registration processing.
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Position Summary The Patient Access Representative performs efficient and orderly registration of all patients. Performs registration in appropriate HIS system, verifies insurance coverage, obtains authorization for patients who present for professional and hospital services and have not been pre-registered.
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Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
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