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Drive the effective transition of requirements to delivery and development consultants, ensuring a clear and complete understanding of the requirements for a successful delivery to end customer.
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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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Resolve complex customer-related issues involving machinery sales and service. Minimum of five years industry experience in customer service management is required. The Machinery Customer Support Manager is responsible for overseeing all aspects of customer support, ensuring exceptional service and maintaining high customer satisfaction levels.
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Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
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Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; freight forwarding software - Cargowise advantageous Commitment to excellent customer service, in support of both external and internal customers, utilizing effective communication and follow-up skills.
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Computer Skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office. Attain a high propensity for customer service. The role of the Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards.
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Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
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Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
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Moderate computer skills including knowledge of MacOS, Apple iOS, Microsoft Office, Google Docs. Experience with online based software Booker, Gusto, or Deputy is a plus. Lead staff in promoting Membership Sales, Suggestive Selling, and Stellar Customer Service.
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Promote service contract and extended warranty to billable customer and current customer under service contract for renewal as directed. Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
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Exceptional Microsoft SQL Server design and development skills Service Development: RESTful APIs, Microservices, ASP.Net Core, Azure API Management, Azure API Apps Data: Microsoft SQL Server, Azure SQL, Entity Framework/CosmosDB, MongoDB (nice to have) Strong JavaScript framework experience with React.
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Must possess thorough knowledge of all front office operations and individual job requirements. Monitor and maintain the front office systems and equipment to ensure their optimum performance.
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5+ years of experience implementing comprehensive service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio.
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Experience with Microsoft Office applications such as Excel, PowerPoint, SharePoint, Teams, & Visio. Experience in one of more of the following applications preferred: Oracle NetSuite, Microsoft Dynamics AX, Oracle JD Edwards, UKG UltiPro, UKG Workforce Dimensions, Oracle Enterprise Performance Management (EPM), SAP SuccessFactors, SAP Concur, Kofax, or OpenText.
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Acts as liaison between clinical staff, patients, referring physician's office, and insurance by informing patients and families of authorization delays/denials, answering questions, offering assistance, and relaying messages pertaining to authorization of procedure/service.
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customer service microsoft office jobs Title: development associate in Atlanta, ME, Australia
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