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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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15.00 / hourENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (PART-TIME)Here at MCI, we keep things light. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.
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POSITION OVERVIEW BILINGUAL CONTACT CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for bilingual contact center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. This position supports customer service, technical support, and customer sales interactions.
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While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus.
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In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
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Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.
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