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Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
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15.00 / hourENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (PART-TIME)Here at MCI, we keep things light. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.
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POSITION OVERVIEW BILINGUAL CONTACT CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for bilingual contact center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients.
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Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job. Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. This position supports customer service, technical support, and customer sales interactions.
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While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus.
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Must be customer service oriented (empathetic, responsive, patient, and conscientious) MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities arise, you will learn to quickly educate the customer and close sales while maintaining high levels of satisfaction.
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