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Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment. Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
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Prior experience serving as a specialist in premium, luxury, or complex technology solutions. Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
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The Best Buy Certified AT&T Advisor creates a world-class shopping experience for our customers while inspiring them to see whats possible with technology. This role provides full service and solutions support to customers in the areas of Vendor Experience.
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The Best Buy Certified Microsoft Advisor creates a world-class shopping experience for our customers while inspiring them to see whats possible with technology. At Best Buy, we are obsessed with building long term relationships with our customers.
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Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution. Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
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The Best Buy Certified Nikon Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
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Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding. Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
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The Best Buy Certified Apple Computing Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. Best Buy is an equal opportunity employer.
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Achieves team and individual goals while enabling an excellent customer shopping experience. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
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Keywords: Customer Marketing Representative, Location: Indianapolis, IN - 46250. Maintains assigned department's merchandising and readiness to serve customers. Our Certified Advisors are responsible for delivering profitability by achieving revenue, margin, solution and operational targets.
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Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience. Keywords: Customer Marketing Representative, Location: Idaho Falls, ID - 83404.
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Key Responsibilities Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. Coaches and trains coworkers on new vendor technology and services.
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