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Assist customers with telephone inquiries to the Customer Service Contact Center, including route and schedule information, trip planning, fares, riding rules, mobile app support, and comment/complaint intake.
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Planning and presenting to executive leadership business objectives for Customer Support and operations Intelligence organization. Provide strong, dynamic leadership to diverse set of teams offshore, driving a global mindset, and delivering a high-level of support to ensure a world-class customer experience to B2B and B2C customers.
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Liaise between customers and support , as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer. Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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3+ years of experience in an Operations role focused on Customer Success in SaaS. We are looking for a Customer Success Operations Manager to drive the effectiveness and efficiency of our Customer Success team.
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Exceptional customer service and support skills. In the role of Sales Support Coordinator and Project Manager at Lights Fantastic Pro, you'll serve as a linchpin in both sales support and project management functions.
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Support various customer, brand, and company events and help with tasks including event set up, selling products, speaking with customers, and being brand advocates. Support daily and weekly reporting on important customer-focused metrics including ratings, interaction totals, revenue impact, and more.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Foundation, the Company contributed more than $200 million in food and financial support, including more than $40 million through our Nourishing Neighbors Program to ensure those living in our communities and those impacted by disasters have enough to eat.
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Experience in any of the following are strongly encouraged to apply: Warehouse, Transload, Shipping & Receiving, Planning, Technician, Dispatch or Customer Service. As a valued membered of the Supply Chain team, the Customer Service - Warehouse Associate is responsible for remotely overseeing and operating the loading process at both sand plant facilities.
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Collaborate with key stakeholders to support/develop reports that serve as a catalyst for change by helping Marketing and channel leaders make data-driven decisions about programs and campaigns not limited to: digital marketing and lead-gen, product launches, customer/prospect journey mapping, customer retention.
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We partner with leading companies like Comcast, U.S. Bank, Zoom, Amazon, Airbnb, Cedars-Sinai, Lucid, Nagase, UnitedHealthcare, Masonite, K Hovnanian, and LPGA to drive business growth across the customer journey.
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They will respond to requests via phone, web, and email using remote tools and an automated trouble ticketing system, make site visits for hands-on support, and manage customer accounts.
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Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more.
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3+ years of experience in software development, Customer Support, technical support, or preferably customer-facing roles. The Developer Support Engineer is an articulate and experienced technical expert (DevOps, Developer Support, SRE, or Software Engineer) who understands and appreciates the challenges developers face integrating multiple services into custom environments.
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Information Technology Support Specialist. + Have a strong technical background, the technical depth and breadth to support our diverse workforce and the information technology needs of our remote workforce and of those in our facilities.
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customer support jobs Title: operations support in Austin, Mabelvale, Arkansas
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