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In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing.
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Essential Duties and Responsibilities for Customer Service Representative. Minimum Qualifications for Customer Service Representative. primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, and internet, and mortgage servicing.
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Customer Experience Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
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Previous Call Center Or Similar Customer Service Experience Preferred. Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives.
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