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The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store, and in the absence of the Store Manager and Assistant Store Manager, is responsible for directing the activities of all employees.
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Working as a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures.
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Successful Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures.
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Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors.
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Assisting the Assistant Store Manager with developing and motivating store employees who exceed internal and external customer expectations. Establishing a strong customer service/selling culture to maximize sales.
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Overview :Successful Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures.
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We strive to demonstrate our Core Values in all positions at PLS:Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results. We strive to demonstrate our Core Values in all positions at PLS:Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results.
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Assisting the Store Manager with controlling labor hours, cash, store audits, and shrinkage. Assisting the Assistant Store Manager in implementing strategies to help meet store goals and objectives.
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Help maintain a neat and clean store environment for our customers and employees. Marketing within your community to increase market share and store revenues. Resolving customer complaints for increased customer satisfaction.
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Customer Focus ? The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs.
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English/Spanish bilingual is a plus. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment.
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The approximate hourly wage range for the Shift Supervisor in California is between $19.00 and $20.00. The approximate hourly wage range for the Shift Supervisor in California is between $19.00 and $20.00.
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Strong desire to exceed corporate initiatives and inspire excellence in a team. Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.
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PLS—which stands for People – Location - Service—is a leading retail provider of alternative financial services. A minimum of one-year management experience in industries such as hospitality, financial services, retail and restaurant.
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Ability, willingness, and comfort to engage with customers. The decision on granting reasonable accommodation will be made on a case-by-case basis. Superior verbal and written communication, and presentation skills.
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store operations customer service representative jobs Title: shift supervisor in Camden, Arkansas
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