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The Retail Operations Manager, or as we call it, the ‘Process Leader’, you’ll have shared leadership oversight of the safety of people and pets, customer experience, inventory management, and financial outcomes within their store.
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Retail Operations Manager. For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
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Join us for a chance to make a meaningful impact every day. Store Operations & Inventory Management - Responsible for ensuring proper product rotation and disposal of products when out of date or damaged.
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Pet Care Operations & Store Experience- Leads the associate and customer experience and ensures pets in our care are safe and healthy. 2-3 years of retail leadership or experience in a customer-focused environment.
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Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent s face after a fresh groom you'll create moments that matter. Brand integrity- Maintain store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures and code of ethics.
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Accountable for the pet healthcare of store owned pets, including pet care maintenance, and commitment standards on all pet habitats. Completes prices audit and ensures accuracy of everyday pricing and promotions.
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Manages expenses such as labor and supplies, as well as any other relevant store metrics. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
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