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The Supervisor, WFMOA: E-Commerce requires you to lean into five key areas: safety, quality, customer service, productivity, and fun. This includes reporting and task delegation in areas including productivity, quality, safety, and customer service - as a means for achieving or exceeding Whole Foods Market expectations.
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Are passionate about our quality products and great customer service. Partnering with other departments to ensure a timely process flow in and out of stores and helping meet customer order times.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
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You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service.
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Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Ability to perform task management, balancing dynamic customer flows.
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Maintain awareness of in-store customer needs and direct Team Members as necessary to satisfy and delight customers; responds promptly to customer requests and questions. Coordinate process flow to ensure products are dispatched on time to meet on-line customer delivery promise.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Excellent interpersonal, motivational, team building and customer relationship skills. Ensures an effective and efficient response to customer questions, requests, and/or concerns. As the Supervisor, you support the Team Leader in leading and developing Team Members.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Consistently communicates and models WFM core values, leadership principles, and supports goals. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. Ability to work a flexible schedule including nights, weekends, and holidays as needed.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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At Whole Foods Market, we are working to nourish people and the planet. Maintains security of equipment, e.g., MSRs, phones, currency counters. Maintains cleanliness of workspaces including staging area and coolers.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. Proficient with email, Microsoft Office, and operations-related applications.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. In an 8-hour workday: standing/walking 6-8 hours.
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Customer Service & E-Commerce Supervisor Customer Service, in - Store Shopper Supervisor - Full Time
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Exposure to FDA approved cleaning chemicals. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.
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full customer service jobs Title: e commerce supervisor Company: Whole Foods Market Ip L P in Peoria, Arizona
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