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Assist with Staff Management and provide backup support to Club Manager as needed. Manage marketing efforts to ensure that all staff are aware and trained on all marketing promotions.
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Assist in scheduling and supervising staff to ensure that all shifts are regularly covered. Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
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Assist in maintaining a welcoming atmosphere for all members, prospective members and guests, and ensuring staff follows superior customer service guidelines. Ensure staff is providing exceptional customer service at all times.
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As an integral member of our team, the Assistant Manager will be responsible for assisting in the oversight of club operations to ensure an exceptional “Judgement Free” member experience. Assist in ensuring the safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to Club Manager and Facilities Maintenance team in a timely manner.
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This position will work closely with the Club Manager to build a positive and enthusiastic team atmosphere as well as a financially successful club. Participate in regular facility cleaning and club upkeep such as mopping up spills, trash removal, cleaning windows and mirrors and re-racking weights.
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Hard working, enthusiastic and energetic, and a passion for health and fitness! Keep the front desk area and lobby clean and orderly. Answer phones in a friendly manner and assist callers with a variety of questions.
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Taymax Group welcomes and encourages applications from people with disabilities. Must be 18 years of age or older and have a high school diploma/GED equivalent required. One year of customer service experience preferably in a similar gym or retail environment.
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