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Partner directly with a Cash App customer support team, working closely with operations, engineers, and machine learning. Previous exposure to or interest in customer support problems would be great to have.
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We’re looking for a Senior Customer Experience Engineer to help support our Tellius Analytics Platform as we scale it to the next phase. Work with engineering, product management, and sales engineering to provide a top-notch technical support experience for our users.
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Focus on the customer: As an IT Support Engineer, you are expected to be knowledgeable of customers' business and requests and use the information to drive higher levels of service and customer satisfaction.
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Residents may have other needs, as well (re-connecting to family, benefits ‘check-ups’, getting primary care set up, finding a venue for developing a love of painting or poetry, or becoming a peer leader and homeless outreach worker, to name only a few examples.
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Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. The Cash App Support organization is growing and we are looking for a Data Scientist (DS) to join the team.
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Own the documentation of Customer Success Operations processes and ensure they are maintained up to date. Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support.
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The Growth Data & Strategy team is responsible for building the vision, driving data-driven programs, and defining tooling strategies to increase Sales, Customer Success (CS), and Account Management (AM) teams’ efficiency and effectiveness and improve the experience of businesses that use Square’s ecosystem of products.
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Manages vehicle procurement projects; works with IT, Transit Technology, and various systems providers to deploy and manage onboard vehicle projects such as CAD/AVL, ITS (Intelligent Transportation System), video surveillance, traffic signal priority systems, destination signs, passenger counters, customer information systems, vehicle telematics, and autonomous vehicle systems.
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Collaborate with local Distributors to ensure customer follow-through and support. Work in collaboration with PR USA trade education partners (Brand Ambassadors, Master Sommelier, Mixology & Education) to drive trade education in support of broader PR brand building among the trade.
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Strategic Partner Manager, Channel Partner, Google Customer Solutions. Channel Manager (Onsite NYC, Up to $160k) Manager, Key Accounts Customer Success / CRM. Key Account Manager, SEG & Ingles (Food and Beverage Sales Team.
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Primary customer contact for sales and support of assigned product(s). You will sell and support our Cardiopulmonary portfolio of industry-leading, life-saving devices such as the Essenz Perfusion System Heart Lung bypass machine, Xtra Autotransfusion System, Inspire Oxygenators, and various other disposable products.
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In this role you will provide strategic support and input to the Customer Success Team, helping and guiding them through difficult commercial and strategic scenarios. Support or lead internal tasks and projects including timely and through production of reports and forecasts as required for the Customer Success function.
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Provide technical seminars, training, hands-on bench work, product demonstration and technical customer service activities to support Commercial objectives. Knowledge of analytics used to support purification development activities including HPLC, ELISA, SDS-PAGE and spectroscopy and proficiency to interpret data.
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Tailor the implementation design to the skill-set of the customer. 3+ years of hands-on business intelligence experience, working in a customer-facing technical role (customer success, consulting or pre-sales.
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Act as the in-house validation expert and be responsible for CMC process validation including risk assessment, IPC, process characterization and validation following QbD guideline, as well as successful execution of PPQs and PAI to support BLA/MAA approval.
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set up customer support jobs Company: Goldman Sachs in San Francisco, Laveen, Arizona
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