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Create an effective feedback loop to Product, Support and Sales teams to optimize how we onboard new customers. As an Onboarding Manager, you will be responsible for guiding new customers on implementing their first use case in Sigma, and getting them trained along the way.
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About the Position We are seeking a product manager to enhance the foundations of our global healthcare workforce product, positioning it as the preferred choice for global healthcare talent.
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As a Product & Channel Partnerships Manager for the Food & Beverage vertical at Square, you will be responsible for developing, deploying, and managing partnerships that enrich our products and strengthen our go-to-market motions to acquire sellers.
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The Customer Development Manager will drive frontline business in top accounts within designated market and areas of responsibility. The Customer Development Manager plays a critical role in our mission to leverage the power of the complete portfolio to beat the market, ensuring that our customers have the right spirit to match every moment of conviviality.
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Focus on the customer: As an IT Support Engineer, you are expected to be knowledgeable of customers' business and requests and use the information to drive higher levels of service and customer satisfaction.
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Corelight, the leader in open network detection and response (NDR), seeks a Sr. Product Marketing Manager with a passion for cybersecurity to lead Corelight's competitive intelligence program and support solutions marketing activities across our product portfolio.
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Define the product strategy, roadmap, and prioritization end-to-end across the entire support from customer channel experience and automation to agent tools. We want customer support to be a key reason why people trust Cash App with their money.
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The Product Marketing Manager leads go-to-market efforts for Udemy’s products and features. Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, virtual family care, reproductive health, breastmilk shipping, and caregiving support.
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As a Growth Product Manager at AssemblyAI, you will have the exciting opportunity to reimagine our customer’s experience and elevate our API onboarding experience to drive activation and usage in the self-serve business.
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Full Time) Product Manager at ScholarSite (United States) | BEAMSTART Jobs. Capital, budget and support to build out world class product team. ScholarSite is looking for its first product management hire who would be responsible for designing and executing on our product strategy and sitting at the intersection of engineering, design and the commercial parts of ScholarSite.
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Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
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Poll Everywhere is looking for a Software Engineering Manager to help us in our transition from a collection of Single Page Applications to a Ruby on Rails application that uses Hotwire to question old assumptions and rethink how modern real-time web applications work.
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Much of this growth is coming from Klarity’s largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
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You will report to the Product and Channel lead for Shop and be responsible for scaling Shop’s internal platform, reducing risk and fraud associated with Square hardware, and building growth infrastructure to drive additional customer acquisition.
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You'll work closely with Marketing, Product, Sales, and Data teams to create content for every stage of the customer journey and will report directly to the VP of Marketing. We're hiring our first content marketing manager to create the content strategy and find the right words to do it.
$127,500 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated 27 days ago
product manager customer support jobs Company: Accenture in San Francisco, Laveen, Arizona
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A Potential TikTok Ban?!
As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Navigate Hiring Out of State
The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).
Building a Candidate Pipeline Through Internships
Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.