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The BHS develops and elevates the b-Helpful colleagues, ensures coverage in line with velocity, drives BOPS and Curbside fill in line with our Ready-On-Time promise, ensures we deliver an outstanding Gift Wrap product, and sets and role models a high expectation in delivering the customer experience with attention to detail, all in support of driving up the Net Promoter Service Score at b-Helpful.
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The b-Helpful Supervisor (BHS) leads colleagues and functions at our b-Helpful service center, with a focus on elevating the customer experience with quick, seamless, and efficient service in Buy Online Pick-up in Store (BOPS) orders, Curbside Pickup, and Gift Wrap, along with return processing and general service needs at the main b-Helpful desk.
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In addition to these customer-facing priorities, the BHS also oversees Cash Office support operations and oversees Same Day Delivery operations with our fulfillment team and delivery provider.
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Educate the team on Gift Wrap skills and deliver an outstanding product as expected from Bloomingdale's. Lead the evolution of b-Helpful and elevate the customer experience. Supervise the b-Helpful Center, setting and overseeing service, presentation, process, and customer interaction expectations.
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Utilize exemplary world-class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
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Completes special projects on behalf of the Office of Gift Planning and Trust Services as requested, particularly as a part of the Planned Giving Initiative in partnership with NSU and DSU. The University of Illinois Foundation is hiring an individual interested in higher education fundraising to participate in a twelve-to-eighteen-month job training and professional development program intended to launch frontline fundraising or gift planning careers at the University of Illinois System’s three universities in Champaign-Urbana, Chicago, and Springfield.
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Wrap Connections is a program designed to support youth and their families using an evidence based model that is family centered, culturally/linguistically responsive and community based.
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A rapidly growing and well regarded Graphics & Sign Company is looking to add a local Vehicle Wrap Installer to their team! Due to the recent growth of the company, there is an opportunity for an Experienced Vehicle Wrap Professional to join the team.
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Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
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Gift wrap and bag items for customers. Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention. Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
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As a Customer Support Associate you are obsessed with customer success: You are committed to a customer first approach and enjoy working with and advocating for customers.
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The Spectrum Mobile Representative provides basic customer support related to Spectrum Mobile Services. Actively and consistently support all efforts to simplify and enhance the customer experience.
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We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap.
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1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required) You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
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Strong communication, clienteling and customer follow-up skills. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.
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customer support gift wrap jobs Title: associate Company: Macy's Inc in Phenix-city, Alabama
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