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Assistant Store Managers (ASMs) report to the Store Manager and are responsible for managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store.
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ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
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General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store.
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At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. + Excels in Customer Service: Creates customer focused environment; provides excellent service.
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Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager.
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ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. ASM's in Training should develop a command of store standard operating procedures (SOP's.
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ASM's in Training will report to a Store Manager. + Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends.
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ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.
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Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM's in Training will also learn.
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Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
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Operate all store equipment and systems as well as how to manage daily financial operations. Supervising Store Associates to include interviewing, hiring, motivating, coaching, training,developing, and communicating to associates.
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Located in a comfortable indoor area. + Must be legally permitted to work in the United States. Typically requires overnight travel less than 10% of the time. They will also learn how to support stock integrity through inventory management processes.
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How to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. Safety Orientation: Enforces safety policies and procedures; is a safety role model.
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The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.
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With a career at The Home Depot, you can be yourself and also be part of something bigger. With a career at The Home Depot, you can be yourself and also be part of something bigger. Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
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customer service sales in store jobs Title: assistant Company: Home Depot in Phenix-city, Alabama
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