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About you: Preferred customer success or account management experience, ideally in the fintech space. Acting as the owner and main point of contact for our customers, monitoring customer accounts to identify areas for improvement, proactively addressing any issues or concerns, and acting as a point of escalation for customer issues to ensure timely resolution.
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PREFERRED EDUCATION AND EXPERIENCE Corporate Performance Management (CPM) experience preferred (either as a Customer Success Manager, Account Manager, Consultant or Pre-Sales). Sales is responsible for acquiring new customers and Customer Success partners with Sales to nurture and grow those customers into “lifelong OneStream customers.
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The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. A Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.
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We are seeking a Senior Customer Success Manager who is a strategic thinker and passionate about customer success. Collaborating closely with Sales, Product, Solution Consulting, Marketing, Data Science, and Finance teams, you will work to maximize revenue and margin from our EU customer base.
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At Mr. Rooter Plumbing, you don’t need prior customer service experience or college degrees to join our team. · Following Our Mr. Rooter Plumbing Process – You’ll follow our proven process, from greeting the customer to closing out the service job.
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Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue.
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As the Senior Customer Success Engineer you will play a critical role in building and sustaining customer relationships while driving the adoption and success of the Longbow platform advancing Veracode in the application security posture management space.
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Description The Post PTO (Permission to Operate) Success Manager is responsible for creating and executing the process for Homeowners to transfer the ownership or purchase their Third Party Owned (TPO) systems.
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The Growth Data & Strategy team is responsible for building the vision, driving data-driven programs, and defining tooling strategies to increase Sales, Customer Success (CS), and Account Management (AM) teams’ efficiency and effectiveness and improve the experience of businesses that use Square’s ecosystem of products.
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Team members are responsible for providing quality customer service as well as activation and technical support. The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency. Excellent written and verbal communication skills with the ability to provide a high level of customer service.
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Establish long-term customer relationships by providing exceptional service and one-call resolution. Related customer service experience and/or training is a plus. Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues.
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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred. - Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
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Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas.
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customer success jobs Title: customer service Company: Hire Standard Staffing in Phenix-city, Alabama
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