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Supervise the effective operation of the office/service desk/kiosk/front end/bottle room. Maintain solid communication in the department, the store, and throughout the organization through the utilization of the Cash Office/Front End Communication Board and Task Management.
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Follow all Front End department standard practices to ensure efficient operations. Secure office and front-end cash drawers at all times when leaving it unattended; Assist in managing the Front End operations in accordance with established department standard practices.
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Supervise performance of all duties and responsibilities of all Front End associates. Assist the Manager of Customer Service in ensuring compliance with all Anti-Money Laundering regulations and training.
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Promote customer goodwill by role modeling and providing high standards in customer service. (if applicable) to include cleanliness, customer service, and accurate transactions.
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Supervise the effective operation of the office/service desk/kiosk/front end/bottle room (if applicable) to include cleanliness, customer service, and accurate transactions.
$27.25 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service. Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
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Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets. Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
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Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. Effective communication and customer service skills.
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Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. Frequently, perform service desk/kiosk and if trained, bookkeeper functions.
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Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets. Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packetPhysical Requirements.
$17.35 - $24.75 an hourExpandApply NowActive JobUpdated Today
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