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As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. The CSA will promote sales and service to customers. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model.
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Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Provide above and beyond customer service and exceed customer expectations. Customer service experience. Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
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Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.
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Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Process customer refunds and exchanges according to established guidelines.
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Meet with Sales and Customer Experience Manager or the Operations and Visual Merchandising Manager sales floor activities or support activities to monitor. Provide Active Supervision by continually circulating the selling floor, directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume.
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Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project.
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Your key responsibilities will be compiling orders and replenishing and moving merchandise, whether it be on the sales floor or to a customer's vehicle. Customer service orientated.
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As a warehouse associate at Floor & Decor, you are the backbone of our retail location. If you are friendly, organized, hard-working and someone who thrives in a warehouse environment, Floor & Decor is the place for you.
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Restock our show floor with product. Help customers find products as needed and answer customer questions. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
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When managing the business, the Sales Lead Supervisor must be specifically focused on patient care/ customer service, employee engagement and driving profitability via a positive patient experience.
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Your responsibilities as a Lead Sales Associate include demonstrating outstanding customer service and selling skills, continuously learning about the coatings industry, keeping sales floor stocked with merchandise, organizing the sales floor and stock areas, acting as a role model for Store Sales Associates on all aspects of the job, and building trusted partnerships with our painting professionals.
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customer service sales floor jobs Title: sales associate support Company: Coach in Phenix-city, Alabama
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