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Assist Front End team with achieving all operations and sales objectives/goals for assigned area (e.g. contribution, budget, gross profit, productivity, inventory management, merchandising/signage, price checks/changes, promotions/contests, etc.
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Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met. Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment.
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Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs.
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Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
Part-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed. Retail management experience preferred. Deliver friendly customer service.
Part-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Part-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
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Adhere to and enforce all Company loss prevention policies and procedures (e.g., monitoring self-checkout orders, identifying & reporting theft, taking accurate inventory, controlling waste and utilities, damaged goods, etc.
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As well as report and collaborate with Risk Management on all claims. Oversee and direct workflow of customer service employees. ESSENTIAL FUNCTIONS: Exceed our customers’ evolving expectations by providing World Class customer service and a pleasant and rewarding shopping experience.
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CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hireorientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
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COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
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Supervise up to associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. PERSONAL SKILLS. Commitment to unparalleled customer service.
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Exceed our customers' evolving expectations by providing World Class customer service and a pleasant and rewarding shopping experience. Ability to represent Big Y by working together with fellow Big Y employees to deliver an exceptional customer experience.
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As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
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In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
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front end inventory management jobs Title: customer service in Phenix-city, Alabama
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