Administrative Assistant - Billing and Customer Support

Benefits:Employee discountsFlexible scheduleOpportunity for advancementBonus based on performanceCompany partiesCompetitive salaryTraining & developmentAbout The RoleCustom Print Graphics is looking for a reliable and detail-oriented Administrative Assistant - Billing and Customer Support to join our team. This role works closely with our Finance Manager to help keep invoicing accurate, emails organized, and day-to-day office operations running smoothly.This is a great opportunity for someone looking to gain hands-on experience in office administration, customer communication, and basic accounting workflows within a growing small business. If you enjoy structured work, staying organized, and being part of a collaborative team where your contributions matter, this could be a great fit. We’re a fast-paced apparel decoration company, so no two days look exactly the same - but strong systems, teamwork, and communication keep everything moving.What You’ll DoCreate and review invoices from completed production ordersVerify pricing, quantities, and purchase order detailsAssist with billing workflows in Printavo and QuickBooks OnlineMonitor shared inboxes and respond to customer emails professionallyProvide customer service support and internal follow-upsHelp maintain organized digital records and assist with administrative tasksWho You AreDetail-oriented and comfortable working independentlyOrganized, proactive, and solution-focusedProfessional and friendly when communicating with customersExperience with invoicing, admin support, or customer service is preferredCompensationStarting at $19 per hour, based on experience.Work EnvironmentIn-person role based in our Niles, IL officeWorking hours: Monday - Friday, 11:00 am - 4:00 pm Supportive small-team environment with hands-on trainingOpportunity for full-time growth and wage increase after probationary period