Lead Case Manager (Part-time)

Classification TitleLead Case Manager (Part-time)Salary$28.21 - $36.49DepartmentOffice Of Senior ServicesOpening Date05/07/2026Closing Date05/21/2026 12:00 a.m.FLSA STATUS: Non-exempt - overtime pursuant to Human Resources PolicyEMPLOYMENT STATUS: Just cause subject to probationary periodGeneral SummaryUnder direction, provides case management services and support to clients. Completes assessments, monitors, coordinates, and links individuals to resources. Determines eligibility, makes referrals, and assists participants in accessing benefits and services. Works with participants to identify and reach goals. Enters client information into client tracking databases. Develops a plan of service based on assessment.The Lead Case Manager will be responsible for providing comprehensive support to older adults experiencing or at risk of abuse, neglect or exploitation. This role will ensure the safety, well-being, and independence of clients by coordinating services, advocating for their needs, and collaborating with community partners to support their overall well-being.This part-time position is funded through the Office on Violence Against Women (OVW), U.S. Department of Justice grant. Funding is authorized through September 30, 2028, with the possibility of renewal based on continued federal support.Essential Functions And ResponsibilitiesProvides case management and assists in accessing supportive services and benefits to promote quality of life for program participants.Determines eligibility for potential program participants under the direction of program staff.Conducts needs assessment with each participant; develops a plan of service and goals with participants.Works with participants to identify and reach goals as indicated in the plan of service.Records all required participant and program information in client tracking database; maintains records and documentation as required.Attends and participates in public meetings and presentations to explain available programs.Attends and participates in all staff meetings.Participates in case consults.Facilitates the coordination of services with community partners.Maintains and updates knowledge through conferences, seminars, and in-service trainings as directed.Operates standard office equipment, including a personal computer.Operates an automobile to perform assigned job functions.Performs related duties as assigned.QualificationsRequired Education and ExperienceBachelor’s Degree from an accredited college or university in Human Services, Social Work, Psychology, Gerontology, Criminal Justice or a directly related fieldPreferred Education And ExperienceMaster’s Degree from an accredited college or university in Human Services, Social Work, Psychology, Gerontology, Criminal Justice or a directly related fieldA minimum of two (2) years experience of direct service case managementWorking with victims of abuse, neglect and financial exploitationRequired Licenses Or CertificationsPossession of a valid Michigan driver’s license and operable, insured automobile for authorized travelPreferred Licenses Or CertificationsLicense of Social Work in the State of Michigan (LBSW, LMSW)Knowledge OfCOMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIESThe dynamics of abuse and the needs of victimsCommunity resources, human service agencies, programs and services for disadvantaged populationsSkill InExcellent written and oral communication skillsPublic speaking and presentations to adult learnersOrganizational and initiative skills, including mult-tasking and time management to meet deadlinesUsing good professional judgment for the welfare and safety of clientsVarious software and computer programs, such as Microsoft Suite, Outlook, OneDriveAbility ToDevelop and maintain effective and appropriate working relationshipsWork with multiple disciplines such as law enforcement, criminal justice, and social service providersWork with diverse populationsWork in an environment which embraces the county’s Dignity CampaignEffectively speak, write and understand the English languageEffectively speak, write and understand a language other than English is preferredUnderstand and carry out oral and/or written instructionsAccurately organize and maintain paper documents and electronic filesMaintain the confidentiality of information and professional boundariesWork independentlyConduct oneself with tact and courtesyWORK ENVIRONMENT/CONDITIONSThe work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.N/S=Never/Seldom O=Occasionally F/C= Frequently/ContinuouslyWork EnvironmentOffice or similar indoor environment: F/COutdoor environment: OStreet environment (near moving traffic): N/SConstruction site: N/SConfined space: N/SExposuresIndividuals who are hostile or irate: OIndividuals with known violent backgrounds: N/SExtreme cold (below 32 degrees): N/SExtreme heat (above 100 degrees): N/SCommunicable diseases: N/SMoving mechanical parts: N/SFumes or airborne particles: N/SToxic or caustic chemicals, substances, or waste: N/SLoud noises (85+ decibels): N/SBlood Borne Pathogens: N/SPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. N/S=Never/Seldom O=Occasionally F/C= Frequently/ContinuouslyDemandBalancing on even or uneven surfaces/ground: N/SBending (forward or backward bending at the waist): F/CClimbing Up Or Down Stairs, Ladders, Scaffolding And PlatformsCrawling (moving about on hands and knees). Inspecting in confined spaces: N/SDigging: N/SDriving on sealed and unsealed roads: OGrasping, gripping, holding, clasping with fingers or hands: OKneeling to work at low levels: N/SManual Dexterity (fine finger movements i.e., keyboard operating, writing): F/CLift/Carry/Move objects from one level/position to another up to 50 pounds: OPull objects away from or towards the body: OReaching overhead (arms raised above the shoulder) or forward reaching (arms extended): OSitting in a seated position during the task performance: F/CStanding in an upright position without movement: F/CWalking considerable distances in the facility on multiple surfaces: F/CRunning considerable distances in the facility on multiple surfaces: N/SGeneral Requirements And DisclaimersComplies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.GRANT OR EXTERNALLY FUNDED POSITION –This position will continue only if sufficient grant or external funds are provided.