Account Executive - Property & Casualty (Remote)

Account Executive - Property & Casualty (Remote)Department: Sales & Business DevelopmentEmployment Type: Permanent - Full TimeLocation: Home United StatesReporting To: Brooke GraciousCompensation: $120,000 - $130,000 / yearDescriptionOur StoryImagine being part of a team that's not just shaping the future but actively driving it. At Davies North America, we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.What's in StoreWe are on the lookout for an experienced Account Executive. In this client-facing role, you will be responsible for service delivery excellence, client retention, and organic growth across a portfolio of Property & Casualty (P&C) TPA clients. This role serves as the primary relationship owner, ensuring high-quality claims service, identifying expansion opportunities, and driving long-term client value.This position partners closely with Claims Operations, Actuarial, and Business Development to deliver tailored solutions that meet client needs while supporting Davies' growth strategy.Key ResponsibilitiesClient Relationship ManagementServe as the primary point of contact for assigned TPA P&C clientsBuild strong, trust-based relationships with key client stakeholdersLead regular stewardship meetings, QBRs, and performance reviewsEnsure client expectations, SLAs, and KPIs are consistently met or exceededService Delivery OversightPartner with internal claims leadership to ensure high-quality claims handling and operational executionMonitor service metrics, identify trends, and proactively address issuesAdvocate for clients internally while maintaining alignment with business goalsDrive continuous improvement initiatives across accountsClient Retention & GrowthOwn client retention strategy and proactively mitigate risk of attritionIdentify and drive organic growth opportunities (cross-sell, upsell, new lines of business)Partner with Business Development on renewals and expansionsContribute to revenue growth within existing accountsFinancial & Contract ManagementSupport pricing discussions, contract renewals, and scope changesMonitor account profitability and ensure alignment with financial targetsPartner with finance and leadership on forecasting and revenue trackingCross-Functional CollaborationWork closely with Claims, Actuarial, SIU, and Operational teamsAlign internal stakeholders around client priorities and delivery expectationsSupport onboarding of new clients and expansion implementationsSkills, knowledge & expertise7-12+ years of experience in P&C insurance, TPA, or claims servicesStrong background in client management / account managementDeep understanding of claims operations (WC, Liability, or Property preferred)Proven success in client retention and growing existing accountsExperience leading client meetings and executive-level discussionsStrong analytical and problem-solving skillsBachelor's degree preferredBenefitsBenefitsAt Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:Medical, dental, and vision plans to ensure your health and that of your family.A 401k plan with employer matching to help you build a secure financial future.Our time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.Paid holidays.Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Diversity and InclusionDavies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.Compensation Transparency:The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.